1. Scope of Application
This payment policy applies to all orders for furniture and home products placed by consumers in the United States through the Chromavintagellc website.
All orders are processed in United States dollars (USD). Applicable taxes are included in the displayed prices and order totals where required.
2. Business Information
This website is owned and operated by CHROMA VINTAGE LLC.
Company Information
Company Name: CHROMA VINTAGE LLC
Address: 9961 E BROADVIEW DRIVE, BAY HARBOR ISLANDS, FL 33154, United States
EIN: 85-2650925
Phone: +1 (904) 422-1666
Email: info@chromavintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)
Please contact us via email; we will respond within 24 hours.
3. Applicable Taxes
All products sold through the website are displayed with applicable taxes included in the order total.
The prices displayed on the website are tax-inclusive prices where applicable.
Customers will be informed of any applicable charges before completing payment. No undisclosed taxes or mandatory charges will be added after payment.
4. Price Composition
Unless otherwise stated, all prices are displayed in United States dollars (USD) and may include:
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Product price
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Applicable taxes
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Standard shipping costs, where applicable
All applicable costs are displayed before checkout is completed. Customers can review the order total before submitting payment.
5. Accepted Payment Methods
To support common payment practices in the United States, this website accepts the following payment methods:
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Visa
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Mastercard
All payments are processed in United States dollars (USD).
6. Order Confirmation
After an order is placed, the customer will receive an order confirmation containing:
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Total order amount
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Product information
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Applicable tax and shipping information
Customers are advised to review all order information carefully before completing payment.
7. Payment Security
To support secure transactions, the website uses the following measures:
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Encrypted HTTPS/SSL connection
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No storage of complete card details, such as the full card number or CVV
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Payment processing through external payment service providers
Payment transactions are handled by external payment service providers that maintain appropriate payment security measures. Chromavintagellc does not directly store complete payment card information.
8. Payment Processing
All payments are processed through secure external payment service providers.
The website does not process or store complete bank card details and receives payment confirmation information necessary to process and fulfill the order.
9. Payment Problems
If a payment cannot be completed, customers may check the following:
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Card details and available balance
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Whether online payments are enabled
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Whether the payment can be attempted again
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Whether the bank or card issuer has declined the transaction
If a customer believes they have been charged more than once, they should contact our customer service team promptly and provide the order information and relevant payment details.
10. Liability
Responsibilities relating to payments are handled as follows:
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System errors, such as failed payments or duplicate charges: customer service assistance will be provided where possible
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Bank or payment network problems: responsibility of the relevant financial institution or payment network
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User errors: assistance will be provided where reasonably possible
11. Customer Service
For payment-related questions, customers may contact us using the following information:
Phone: +1 (904) 422-1666
Email: info@chromavintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)
Please contact us via email; we will respond within 24 hours.
12. Policy Updates
This payment policy may be updated due to operational, legal, or payment-processing changes.
The most recent version will be published on the website and will take effect from the publication date.
Customers are advised to review this page regularly for the latest information.